Privacy Policy
Welcome to Holistic Psychiatry and Wellness Center LLC (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and services.
By using our website, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We may collect the following categories of information:
Personal Information
Information that identifies, relates to, describes, or can reasonably be linked to you, including:
- Name
- Date of birth
- Email address
- Phone number
- Mailing address
- Insurance information
- Payment information
- Emergency contact information
- Appointment scheduling information
Health Information
When you become a patient, we may collect Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA).
Examples include:
- Medical history
- Mental health history
- Medications
- Treatment records
- Clinical notes
- Laboratory results
- How We Use Your Information
We may use your information to:
- Provide healthcare services
- Schedule appointments
- Verify insurance coverage
- Process payments
- Respond to inquiries
- Communicate regarding treatment
- Improve our website and services
- Meet legal and regulatory obligations
- Protect against fraud and unauthorized access
- HIPAA Compliance
Holistic Psychiatry and Wellness Center LLC complies with applicable HIPAA regulations.
Protected Health Information is used and disclosed only:
- For treatment purposes
- For payment processing
- For healthcare operations
- As required by law
- With your written authorization when required
Patients receive a separate Notice of Privacy Practices describing their HIPAA rights.
- Cookies and Tracking Technologies
Our website may use:
- Cookies
- Analytics tools
- Session identifiers
- Website performance tracking technologies
These tools help us:
- Improve website functionality
- Understand visitor behavior
- Enhance user experience
- Maintain website security
You may disable cookies through your browser settings.
- Text Messages and Electronic Communications
If you opt in to receive communications, we may send:
- Appointment reminders
- Scheduling notifications
- Practice announcements
- Billing notifications
SMS Privacy Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
- Sharing of Information
We do not sell your personal information.
We may share information with:
Service Providers
Trusted third-party vendors who assist with:
- Billing
- Scheduling
- Electronic health records
- Payment processing
- Website hosting
- Secure communication services
Legal Requirements
We may disclose information when required by:
- Court orders
- Subpoenas
- Federal or state law
- Regulatory agencies
Business Associates
HIPAA-compliant business associates who assist in healthcare operations under signed Business Associate Agreements.
- Consumer Privacy Rights
Depending on your state of residence, you may have the right to:
- Access personal information we maintain
- Correct inaccurate information
- Request deletion of certain information
- Request information about data collection practices
- Opt out of certain data processing activities
- Receive a copy of your personal information
To exercise these rights, contact us using the information below.
- Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
Security measures include:
- Encryption
- Secure servers
- Access controls
- Password protection
- HIPAA-compliant systems
- Regular security monitoring
Despite our efforts, no internet transmission or storage system can be guaranteed 100% secure.
- Data Retention
We retain information only as long as necessary to:
- Provide healthcare services
- Meet legal obligations
- Comply with professional recordkeeping requirements
- Resolve disputes
- Enforce agreements
Medical records are retained in accordance with applicable federal and state laws.
- Children’s Privacy
Our website is not intended for children under the age of 13 without parental involvement.
If we learn that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove the information.
- Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites. Users are encouraged to review those privacy policies independently.
- Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
Continued use of our website after changes are posted constitutes acceptance of the revised policy.
- Contact Information
Holistic Psychiatry and Wellness Center LLC
Email: info@holisticpsychwellness.com
Phone: 520-200-7959
For privacy-related questions, concerns, or requests, please contact us using the information above.
California Consumer Privacy Act (CCPA) Notice (If Applicable)
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- Right to Know
- Right to Correct
- Right to Delete
- Right to Limit Use of Sensitive Personal Information
- Right to Non-Discrimination
We do not sell or share personal information for cross-context behavioral advertising.
To submit a privacy request, contact us using the information listed above.
Holistic Psychiatry and Wellness Center LLC is committed to maintaining the confidentiality, integrity, and security of your personal and health information while providing compassionate, high-quality mental health care.